Why Choose Us

Who we are

Established since 2012 providing quality care services in the West Midlands

Pleasant Valley Care is a home care services provider dedicated to supporting the needs of the elderly, people with a disability or illness and families requiring a helping hand.

Pleasant Valley Care is committed to helping people live independently in their own home with dignity and comfort, and pride ourselves on delivering exceptional in-home care.

Our personalised Home Care Services are available 24 hours a day, 7 days a week all year long.

All of our care workers are carefully selected individuals, dependable, committed, warm and caring people. Their backgrounds have been screened and they have passed through Police clearance checks. We choose only the people that we would want taking care of our own families.

Our Services

20+

Councils and Boroughs

We are working with dozens of councils and boroughs across England

100+

Years in experience

The leadership team at Pleasant Valley Care share over 100 years in combined experience

98%

Customer Satisfaction

We have consistently performed well and our customers rate us highly.

220+

Happy Clients

We currently serve in the region of over 220 clients across the year in various localities.

Our Values

In the pursuit of our mission and vision, we are guided by the following values:

CARING: We do the kind thing

Every Pleasant Valley care staff touches the lives of the clients in our care. We treat those we serve with kindness and compassion and strive to enable them to achieve independence and remain in their own homes.

EXCELLENCE: We do the best thing

At Pleasant Valley care, only the best will do. We work as a team to bring the best experiences and practices to bear in providing the highest-quality of care for our clients. We devote ourselves to continuous improvement, excellence, professionalism and innovation in our work.

SAFETY: We do the safe thing

Clients have placed their lives and health in our hands, so our first priority is to safeguard and protect them from harm. We believe that maintaining the highest safety standards are critical to delivering high-quality care and that a safe workplace protects us all.

INTEGRITY: We do the right thing

Our actions tell the world what Pleasant Valley care is and what we stand for. We act ethically and responsibly in everything we do and hold ourselves accountable for our behaviour. We bring respect, openness and honesty to our encounters with clients, families and employees, as well as support the well-being of the communities we serve.

We believe...

Care is a global need without geographic or demographic boundaries. At some point, every person and every family will have care needs.